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THE
TALENT MANAGEMENT HANDBOOK:
Creating Organizational Excellence by
Identifying, Developing & Promoting Your Best People
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Edited
by :
Lance A. Berger
Dorothy R. Berger
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Contents
Part
I
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Introducing
a Talent Management System
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Chapter
1 |
Creating
a Talent Management System for Organization Excellence:
Connecting the Dots
Lance A. Berger: CEO, LBA Consulting Group |
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Chapter
2 |
Four
Steps to Creating a Talent Management System
Lance A. Berger: CEO, LBA Consulting Group |
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Chapter
3 |
The
Journey to Organization Excellence: Navigating the Forces
Impacting Talent Management
Dorothy R. Berger: Managing Director, LBA Consulting
Group |
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Chapter
4 |
A
Talent Management Case Study: Major League Baseball's
Quest for Superkeepers
William Y. Giles: Chairman and Honorary President,
Major League Baseball National League
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Part
II
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Developing
the Building Blocks of Talent Management: Competencies,
Performance Management, Career Track Planning
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BUILDING
BLOCK 1. Compentencies
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Chapter
5 |
Competencies:
The First Building Block of Talent Management
Murray M. Dalziel: Managing Director, Hay Group |
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Chapter
6 |
How
Competencies Create Economic Value
Lyle M. Spencer, Jr.,Ph.D.: Spencer Research &
Technology |
BUILDING
BLOCK 2. Performance Management
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Chapter
7 |
Selecting
the Right Performance Management System
Martin G. Wolf, Ph.D.: President, MAS Management
Advisory Services |
| |
Chapter
8 |
Performance
Appraisal: Myth and Reality
Christian M. Ellis and Anne M. Saunier: Senior
Consultants, Sibson Consulting, The Segal Company
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Chapter
9 |
Using
360-Degree Feedback in a Talent Management System
Richard Lepsinger and Anntoinette D. Lucia: Managing
VPs, Right Management Consultants |
BUILDING
BLOCK 3. Evaluating Employee Potential
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Chapter
10 |
Determining
Every Employee's Potential for Growth
Murray M. Dalziel: Managing Director, Hay Group |
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Chapter
11 |
Finding
High-Potential Talent Throughout the Organization
John A. Hunter: Sr. VP Customer Services, QVC
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Chapter
12 |
Casting
a Wider Net: A Case Study in Optimizing Employee Potential
Vikki L. Pryor: President & CEO, SBLI USA Mutual
Life Insurance Company |
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Chapter
13 |
Finding
the Crown Jewels: Locating the Superkeepers
Rolf D. Naku: Sr. VP, Sunoco, Inc. |
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Chapter
14 |
Using
Outplacement Techniques to Evaluate Employees
Geof Boole: Ex. VP, Right Management Consultants
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BUILDING
BLOCK 4. Recruiting Superkeepers
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Chapter
15 |
Finding
and Hiring Fast-Track Talent
Judith M. von Seldeneck: President & CEO, The
Diversified Search Companies
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Chapter
16 |
Using
a Talent Management Model for Selection: Guarding
the Entrances to Your Organization
Luanne Fisher, Ph.D.: President & CEO, Liberty
Lutheran Services
Lea Ann Koniski, SPHR: Dr. Organizational Development,
Ken-Crest Centers and Interim President, United Staffing
Services
William J. Nolan, CFP: Ex. Dr., Ken-Crest Services
and Ken-Crest Centers
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Chapter
17 |
Achieving
Organization Excellence Through Talent Planning and
Development
Lori Grubs: Sr. Consultant , Hewitt Associates |
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Chapter
18 |
Developing
Superkeepers, Keepers, and Solid Citizens: Measurement
Makes a Difference
Patricia Pulliam Phillips, Ph.D.: CEO, The Chelsea
Group, Inc.
Jack J. Phillips: Author and Consultant, The Jack Phillips
Center for Research, Division of Franklin Covey Companyur
Steps to Creating a Talent Management System
Lance A. Berger: CEO, LBA Consulting Group |
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Chapter
19 |
Allocating
Training and Development Resources Based on Contribution
Gerald E. Ledford, Jr. and James Kochanski: Sibson
Consulting, The Segal Co. |
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Chapter
20 |
Optimizing
Your Investment in Your Employees
Marc Knez and Donald H. Ruse: Sibson Consulting,
The Segal Company
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Chapter
21 |
CEO
Succession Planning: Ensuring Leadership at the Top
Dennis C. Carey: Vice Chairman US, Spencer Stuart
Dayton Ogden: Co-Chairman, Spencer Stuart |
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Chapter
22 |
Talent
Management in a Global Firm
Richard J. Pinola: Chairman & CEO, Right Management
Consultants |
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Chapter
23 |
How
Boards Can Shape Talent Planning and Development
Rosemarie B. Greco: Principal, GRECOventures, Ltd.
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Chapter
24 |
Succession
Planning in Family Businesses
Edwin A. Hoover, Ph.D.: Family Business Consultant,
Hoover and Associates |
Part
IV
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Building
Diversity into Your Succession Plan
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Chapter
25 |
Building
a Reservoir of High-Potential Women and Diverse Groups
Leon T. Lanier, Sr.: VP and COO, The Winters Group
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Chapter
26 |
Building
a Reservoir of Women Superkeepers
Molly Dickinson Shepard, Principal and Nila G. Betof,
COO: The Leader's Edge |
Part
V
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Coaching,
Training, and Development
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Chapter
27 |
Integrating
Coaching, Training, and Development with Talent Management
Helen Krewson: Dr. HR Development, The Children's
Hospital of Philadelphia |
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Chapter
28 |
Leadership
Coaching
Paul W. Larson, VP Executive Services and Matthew
T. Richburg, Ph.D., VP Consulting: Right Management
Consultants |
| |
Chapter
29 |
Coaching
the Superkeepers
Karol M. Wasylyshyn, Psy.D: President, Leadership
Development |
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Chapter
30 |
Differentiating
Leaders Throughout an Entire Organization
Richard E. Boyatzis, Ph.D.: Prof. and Chair Dept.
of Organizational Behavior, Case Western Reserve University
Cindy Frick: Dr. of Organizational Development, Roadway
Express, Inc.
Ellen Brooks Van Oosten: Asst. Dean Executive Education,
The Weatherhead School of Management |
Part
VI
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Using
Compensation to Implement a Talent Management Plan
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Chapter
31 |
Integrating
Compensation with Talent Management
Andrew S. Rosen: VP, Aon Consulting
Thomas B. Wilson: President, Wilson Group, Inc. |
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Chapter
32 |
Compensating
Superkeepers: Talent Your Company Needs to Thrive
Patricia K. Zingheim, Ph.D.: Partner, Schuster-Zingheim
and Associates |
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Chapter
33 |
Linking
Competencies to Performance and Pay
Moira Madell: Consultant, Towers Perrin
Christopher A. Michalak: Principal, Towers Perrin |
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Chapter
34 |
Using
Long-Term Incentives to Retain Top Talent: Super Rewards
for Superkeepers
Paul Conley,Renee Lassonde, and Sarah Larson: Towers
Perrin |
Part
VII
|
Using
Information Technology to Support a Talent Management
System
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Chapter
35 |
Using
Information Technology to Support a Talent Management
Process
John Haworth and Austin Whitman: BrassRing, Inc.
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Chapter
36 |
Developing
a Talent Management Information Strategy
Craig M. Berger: Dr. of Education and Professional
Training, Society of Environmental Graphic Design |
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